Meet the Team

We recognize that all our patients are unique and deserve to receive orthodontic care that reflects their individual needs. Our experienced and talented team is committed to working with you and your family to create a comfortable, stress-free, and rewarding orthodontic experience every time you visit our practice.

We are pleased to welcome you and your family, and we look forward to working with you.

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Diane

Office Manager

Diane has been working hard as our office manager since 1992. She has a wonderful sense of humor, and is the backbone of Wheelock & Johnson Orthodontics.

Diane and her husband Allen are the proud parents of their daughter Amy and son-in-law Jon, and their son Walter Allen and daughter-in-law Jenna. They are even prouder grandparents of their wonderful grandchildren, Rowan and Reese. Diane shares her home with her toy poodle, Lady. Her favorite hobby is shopping for Rowan and Reese; and she admits that it is something she is very, very good at!

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Donna

Patient Accounts Coordinator

In a competition of who has been here the longest, Donna has us all beat. She’s been working with the practice since 1981! She loves working with our patients, and is always happy to see those familiar smiles come through our doors. She feels blessed to work with such a wonderful team, and looks forward to many more happy years to come.

When she’s not busy answering our patients’ account questions, Donna enjoys spending her free time with her fiancé, Allen. She likes gardening, antiquing, Victorian homes, and cross-stitching, in addition to being active in her church choir.

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Valerie

Scheduling Coordinator

One of the friendly voices that you will hear on the phone belongs to Valerie, who has been part of the team since 2003. She is always ready to help our patients whenever they have questions or need to schedule their appointments.

Valerie and husband Dave were married aboard a cruise ship in the waters of the Caribbean by the ship’s Scottish captain in April 2011. Avid animal lovers, the two have a multitude of rescued four-footed children at home. She volunteers and is an occasional foster home for local animal organizations. In her time off, she can usually be found playing zombie games on Xbox, watching horror movies with the lights off, or curled up with a good book and a furry critter or three.

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Lori

Patient Flow Coordinator

Lori has been with our office since 2003, but has worked in the dental field since 1989. Lori’s engaging smile charms even the most anxious patients! Her job in our practice is to make sure things are running smoothly! Whether it’s clipping a poking wire or scheduling your next appointment, she’s available to keep the office flowing in the right direction.

After work, Lori enjoys spending time with her husband, children, and grandbabies. She also likes many outdoor activities. In fact, she’s a passionate mountain biker. Of course, she can be convinced to spend time indoors if there is shopping involved!

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Melissa

Treatment Coordinator

Melissa’s enthusiasm and energy are hard to match! She has been with our practice since 1999, and we’re happy to have her working with us. Melissa enjoys helping patients get started in our practice.

When she’s not at work, Melissa is very busy at home with her husband Dave, their children and two grandchildren.

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Brittany

Records and Lab Coordinator

Brittany started working with us in January 2011. A quick learner, she was a great addition to our staff!

Whether it’s bonding brackets or taking photos at your first visit, she works hard to make sure that everything is in place for the day your braces go on! When she’s not getting appliances ready for our patients, Brittany spends time with family. She and husband Chris were married in August 2011 and had a little girl in January 2015.

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Jessie

Financial Coordinator

Jessie has been with Wheelock & Johnson Orthodontics since 2013. She helps our patients’ insurance companies get all the paperwork necessary to process our patients’ insurance claims. She’s the one who spends a long time on hold with the insurance companies so you don’t have to!

She and husband Jeff spend their time with their little one, Jillian. When not watching Nickelodeon or Disney Jr., she enjoys Bravo and the Walking Dead. She likes traveling to local wineries, baking, and music.

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Jennifer

Treatment Coordinator

Meeting wonderful people and making a difference in someone’s life is what Jennifer feels makes her job worthwhile. With her gentle, reassuring personality, Jennifer has been with our practice since 1998. She feels that orthodontics is a great field to be in because of the hands-on nature of the job and being able to connect with her patients on a personal level.

When she’s not seeing our patients for their growth and development appointments, Jennifer spends her free time at home with her husband Russell, their two children, Brandon and Bryant, and pups, Skeeter and Ug. She has a fond spot for jet-skis and the lake, and they often pack the family up for camp trips. During the year, the boys’ sports involvement certainly keeps them busy!

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Brooke

Clinical Coordinator

Brooke has come to work each day since 2006 with a readiness to encourage and support her patients throughout their treatments. She loves the challenge of orthodontics, and when it comes to working with Drs. Wheelock and Johnson, Brooke has nothing but praise for their knowledge and expertise.

When she’s away from the practice, Brooke enjoys spending time with her family, friends, and the most important men in her life: husband Mike, son Maverick and her nephews, Noah and William. She can often be found at the lake soaking up some sunshine.

 
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Erica

Assistant Clinical Coordinator and Marketing Coordinator

Since joining our team in September 2012, Erica connects really well with our teens. Erica’s fun, bubbly nature makes your appointments with us fun!

When she’s not clipping wires and rebonding brackets, she likes to spend time in the sunshine, either at the lake or at the pool. Erica always enjoys spending time with her boyfriend and friends, whether in town or traveling on the weekends. Her niece takes up a lot of her time now as well!

 

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Michelle

Clinical Assistant

Michelle joined us at Wheelock & Johnson Orthodontics in 2012. She’s always cheerful and upbeat, and helps make our practice a great place for patients of all ages. Michelle enjoys working with our patients, and being able to share the joys of a beautiful smile with others.

When not encouraging our patients through their orthodontic experience, she enjoys time at home with her dogs, Nubby and Bella. She and husband Steven had a little boy in May 2015.

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Ona

Clinical Assistant

Ona started working in dentistry in 2001 while in high school. After seven years, we talked her into “moonlighting” for us at our Smith Mountain Lake location. In 2013, she agreed to come full time with us!

When she’s not replacing brackets, she spends her time at home with her husband, her daughters, and dog, Genesis. She enjoys going four-wheeling and working in the yard. She is a great gardener.

 
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